Help center

About Tarkle

Learn about Tarkle and account referrals.

Getting started

Start here for account setup, sign-in, client invitations, domains and file transfers.

Account

Help with your Tarkle account, sign-in methods and account details.

File sharing

Help with creating file transfers, link previews and collecting feedback on files.

File requests

Help understanding file requests and collecting files from clients.

Client portal

Find help choosing a plan for client portal use.

Access control

Help controlling which client organization can access a transfer.

Branding

Help setting up brand pages, domains, sharing, access requests and page activity.

Tracking

Help checking transfer opens and understanding activity in Tarkle.

Storage

Help uploading, downloading, importing and managing stored files.

Team and clients

Help with team folders, roles, contacts and client organizations.

Agencies and resellers

Help for agencies and resellers using Tarkle with clients.

Agency plan

Help for Agency setup, client workspaces, white label, domains, storage and billing.

Selling files

Help with paid transfers for audio, video and other files.

AI and automation

Apps and developers

Billing & subscription

Help with Tarkle plans, upgrading an organization and refund information.

Integrations

Help connecting AI assistants to Tarkle.

Video transfer

Help understanding audio and video transfer pages.

Feedback

Help creating feedback boards and managing comments, reviewers, deadlines and notifications.

Troubleshooting

Troubleshoot issues with paid file transfers.