Acronis cyber files alternative for resellers: checklist

Looking for an Acronis Cyber Files alternative to resell under your own name? Acronis's support article says Acronis Cyber Files reached end of life on 31 December 2025, so the choice is now a real one. Best for a hosted file sharing platform with your own brand, domain and customer plans: Tarkle Reseller or Reseller Pro. Best for MSPs that want backup, security and management in one console: Acronis Cyber Platform, once you confirm which file service you can still sell. Best for a vendor that offers an on-premise version: RushFiles or FileCloud. We make Tarkle, so read this as one vendor's view, and check the sources.

Last checked: November 2026.

What Acronis offers resellers, and the end-of-life dates

Acronis Cyber Platform describes multitenant operations: you "Provision, organize and operate clients and sites in a centralized hierarchy." It says you can "Reconcile chargeback with granular usage reporting and billing automation" and "Customize services, packaging and branding for consistent user experience" (Acronis Cyber Platform, read November 2026). The same page says you can "Integrate backup, security, management and infrastructure operations" from one console.

Acronis's support article says Acronis Cyber Files and Acronis Files Connect reach End of Life status effective 31 December 2025. Extended support remains available through 31 December 2026 (Acronis end-of-life article, updated 15 October 2026). Ask your Acronis contact which file service you can sell to your customers after that date, before you plan a move.

The six-point checklist for a file sharing platform you resell

Use these six questions with every vendor you consider. Write down the answer, not the brochure line.

1. Branding

Ask what your customers see: your name, logo and colours, your own domain, and emails from your sender address. Tarkle's reseller terms say that surfaces customers and their users see carry your brand and do not show Tarkle's name or logo. These surfaces include workspaces, share pages, file requests, portals, Brand pages, Event pages and notification emails. The one exception is a single required attribution in the legal pages (Reseller Terms, section 12.1). The reseller dashboard carries Tarkle branding, and End Users do not see it (Reseller Terms, section 12.2).

Before you sign, open a demo platform on your own domain and check the places that can still show Tarkle: the sidebar text, "Powered by", the page title and favicon after login.

2. Customer management

You need a place to create a customer, give it storage, see its status and close it. Tarkle's Reseller plan includes 50 customer workspaces, and Reseller Pro includes 100. Reseller plans include self-registration and manual provisioning (Tarkle reseller plans). The partner console has a Set subscription action on each customer workspace, where you set its status by hand.

3. How customers sign in

Check the sign-in method, the domain and any identity needs. Tarkle sign-in uses an emailed 6-digit code, with no password to type (How to sign in to Tarkle). On a partner's own domain, the Google sign-in button is not shown. If your customers need Active Directory or single sign-on, put that question to each vendor before you sign.

4. Billing and plans

Ask who sets customer prices, who takes the payment and whether the vendor takes a cut.

On Tarkle, you set your own plans and prices with Stripe. Tarkle takes no revenue share, transaction fee or commission on payments between you and your customers, and does not process those payments (Reseller Terms, section 7.7).

Reseller costs $99 a month plus a one-time $99 setup fee, or $89 a month billed yearly. Reseller Pro costs $189 a month plus a one-time $189 setup fee, or $179 a month billed yearly. Yearly billing has no setup fee (Tarkle reseller plans). Acronis's platform page describes usage reporting and billing automation for its service providers, so ask Acronis for its partner price in writing.

5. Data location

Ask where customer files are stored and whether you can choose. On Tarkle, the storage region is set when Tarkle creates your platform, and the region is read-only in your partner settings. Each platform has one storage region. The region names in the product are Europe (GDPR), United States, Hong Kong, Australia and US Global, the default. That is a real limit if you serve customers in two regions with different rules. Ask Tarkle which region your platform will use before you buy.

6. Support and responsibility

Ask who answers an end customer at 9 am on Monday. Under the reseller terms, you respond to commercial support requests from your customers, and you pass technical issues to Tarkle through the support routing (Reseller Terms, section 4). Tarkle provides white-label technical email support on all reseller tiers, and the first substantive reply is targeted within one business day. Reseller Pro also includes technical live chat during business hours (Reseller Terms, section 13.2).

Check the sales territory too. Reseller includes one authorized sales territory, and Reseller Pro includes up to three. The terms bar selling outside approved territories without Tarkle's written approval, or through sub-resellers (Reseller Terms, section 4).

Acronis Cyber Files alternatives side by side

Sources: Acronis Cyber Platform; RushFiles article, 29 September 2026; FileCloud partner page, read November 2026; ShareFile Tenant Management help, updated 30 October 2026; Tarkle reseller plans.

Tarkle Reseller and Reseller Pro

Tarkle's reseller plans run a branded file sharing platform under your own name, on your own domain, with your own plans and prices. Reseller includes 50 customer workspaces, 6 TB of pooled storage, one authorized sales territory and a built-in referral program. Reseller Pro includes 100 customer workspaces, 15 TB of pooled storage, up to three authorized sales territories and a built-in affiliate program (Tarkle reseller plans). The plan details are on the reseller platform page.

RushFiles

RushFiles wrote an article on the Acronis Cyber Files alternative on 29 September 2026. It says its platform suits MSPs who want to Manage separate customer environments from one reseller platform, retain control of service packaging, pricing, billing and the customer relationship, and prepare users and data for migration in bulk. Its bulk import takes users with Admin, Internal and External roles from a CSV file. The article says the fit is less direct "Where an Acronis environment exists mainly to support protocol-level or client-specific file access". Its advice is to "Confirm the fit with one customer environment" first, and it says to "Treat the table as a discovery framework rather than a statement of feature parity."

FileCloud

FileCloud lists "Flexible deployment options (on-prem, online, multi-tenancy)" and "Customizable white-labeling capabilities for branding" for service providers. It also mentions "Scalable pricing models aligned with service provider billing structures", but its partner page gives no partner prices, so ask FileCloud for a quote.

ShareFile

ShareFile lets MSP partners manage tenant accounts from a Tenant Management section. The help page says "Tenant Management allows you to add new tenants and manage existing tenants", and the list shows each account's status, licenses used, plan name, storage zone and storage used (ShareFile Tenant Management help). Ask ShareFile for its reseller terms before you compare costs with the platforms above. Our ShareFile comparison covers how Tarkle's flat plans compare with per-user pricing.

Who should choose which

Choose Tarkle when you want one hosted file sharing platform that you brand and sell on your own domain, with your own plans and prices. Reseller suits a first platform with one territory. Reseller Pro adds more customer workspaces, more storage and up to three territories. If you serve your own clients rather than sell to others, read about white label for agencies instead. Tarkle's pricing page puts it this way: "Run Tarkle for your own clients with Agency, or distribute it under your own name with Reseller or Reseller Pro."

Choose Acronis when your customers also buy backup, security and management from you. Acronis's platform integrates "backup, security, management and infrastructure operations" in one console. Check the Cyber Files end-of-life dates first.

Choose RushFiles or FileCloud when a customer needs an on-premise deployment. Tarkle's reseller platform runs on Tarkle's software and infrastructure, so for an on-premise install, look at RushFiles or FileCloud.

Choose ShareFile when you want to add and manage tenant accounts from its partner console.

What to check before you move to Tarkle

Tarkle covers file sharing and storage under your brand. Its reseller plan is a file sharing and storage platform, so for backup and security you would keep a separate product. Each platform has one storage region, set when Tarkle creates it, and one domain, locked once submitted. Reseller plans include 50 or 100 customer workspaces and 6 TB or 15 TB of pooled storage, so check that your customer count fits.

Moving customers off Acronis Cyber Files

1. List each customer's shares, users, permission exceptions and any mapped paths or scripts.

2. Pick one small customer as a pilot and build their workspace by hand.

3. Ask Tarkle how to bring that customer's files in, and test a download from the customer's side.

4. Tell customers how their files are retained and deleted, and about the attribution in the legal pages. The how to resell cloud storage guide covers how to set your own plans.

5. Move the rest in batches, then close the old service on the date Acronis confirms.

What to remember about Tarkle

Tarkle is a hosted file sharing platform you resell under your own brand and domain, with customer workspaces, your own plans and prices through Stripe, and no revenue share on your customers' payments. Reseller starts at $99 a month. Read White label file sharing for MSPs for the setup flow, then start for free.